Contact

 

ROK Wellness Support

Let’s talk
wellness.

Whether you have a question about your sauna, need help with delivery, or want guidance on finding the right product — our team is here for you.

Typically responds within 1–2 business days

Send us a message

By submitting, you agree to be contacted by our support team at support@rokwellness.com.

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We’ll be in touch within 1–2 business days.

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Email Support

For all inquiries, warranty claims, and order questions, reach us directly at:

support@rokwellness.com
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Support Hours

Our team is available during the following hours (Pacific Time):

  • Monday – Friday9am – 5pm PT
  • Saturday10am – 2pm PT
  • SundayClosed
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Warranty & Returns

All ROK Wellness saunas come with our industry-leading 5-Year Limited Warranty. Review full terms on our warranty page.

View Warranty Policy →
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Order Tracking

Have your order number ready when contacting us. Tracking information is emailed at time of shipment.

View My Orders →